Last updated August, 14 2013
This privacy policy applies to www.everdryfly.com and
other technology resources owned and operated by Ever Dry Fly. such as mobile applications,
social platforms, chat rooms, blogs and the like ("Tech Resources"). This privacy
policy describes how Ever Dry Fly. ("Ever Dry Fly", "we", "us", "our") collects and
uses the personally identifiable information you provide on our Tech Resources. It
also describes the choices available to you regarding our use of your personally
identifiable information and how you can access and update this information.
Welcome
to the Ever Dry Fly’s Online Store. In order to make you feel comfortable and secure
in our online store, Ever Dry Fly's has taken numerous precautions to guard your
security while making purchases online. Our goal is to make you feel as comfortable
shopping here as you would from our catalog or retail showrooms. For each visitor
to our web site, our Web server automatically recognizes the consumer's domain name
and e-mail address (where possible).
What personally identifiable information is being
collected?
When you visit or make use of Ever Dry Fly’s Tech Resources, you may be
asked to provide us with personally identifiable information in order for us to provide
you with the products or services that you have requested. For example, when you
order a product, we may ask you to become a registered user of our web site, during
which you will be asked for your name, shipping and billing addresses, your e-mail
address, and your credit card number or other payment-related information. If you
request one of our newsletters or send an inquiry to one of our customer service
representatives, we will also store a record of your request along with your e-mail
address. In addition, our Web servers track various technical details about your
visit, such as you computer's IP address and which pages you visited, however that
information does not typically contain any personally identifiable information about
you. We use this information to monitor and improve our Tech Resources as well as
personalize your experience with Ever Dry Fly through direct on-line advertising.
We
post customer testimonials on our web site which may contain personally identifiable
information such as the customer's name. We do obtain the customer's consent prior
to posting the testimonial to post their name along with their testimonial.
When you
order a gift certificate you are given the opportunity to include the name and a
message for the party receiving the gift certificate. This information is only captured
as part of this specific order process and is not stored.
Our web site includes links
to other web sites whose privacy practices may differ from those of Ever Dry Fly.
If you submit personally identifiable information to any of those web sites, your
information is governed by their privacy policy. We encourage you to carefully read
the privacy policy of any web site you visit.
How is the personally identifiable information
being used?
The personally identifiable information we collect is used to provide
the products and services that you have requested or that we think you might have
an interest in. It is also used to improve the content of our web site, to notify
you of problems with your requests, or to update you about changes to our web site.
We
will retain your information for as long as your account is active or as needed to
provide you services. We will retain and use your information as necessary to comply
with our legal obligations, resolve disputes, and enforce our agreements.
With whom
do we share your personally identifiable information?
In order to operate this web
site and in order to provide you with the products and services you have requested,
we occasionally need to share information with third parties. We may transmit your
personally identifiable information to service providers who assist us with processing
orders, shipping products to you, processing your payment information, sending you
catalogs, conducting surveys and product reviews, on- and offline sweepstakes, contests
or promotions, processing job applications, sending you e-mails and newsletters,
and helping us decide whether to extend credit to you (for example, Visa® card).
We have agreements with these service providers that they will protect your privacy
in accordance with our standard Privacy Policy. Some of those organizations may have
their own Privacy Policies which may give you additional protections, so you are
encouraged to read those policies when presented to you. These companies are authorized
to use your personally identifiable information only as necessary to provide these
services to us.
We use software tools and service providers to help us gather and
analyze information about our customers (anonymous traffic, and from time to time,
individual user activity) on our web site. By reporting and tracking ads served on
our site, these service providers help us conduct our business, optimize our ad campaigns
through the use of data analytics, and deliver the most relevant products and services.
They are not permitted to use your personally identifiable information for any secondary
purposes.
We use one or more service providers to send direct marketing messages on
our behalf via email. Their only role is to help us conduct our business and deliver
marketing messages that we believe are the most relevant to you. They are not permitted
to use your personally identifiable information for any secondary purposes.
We contract
with service providers to serve ads on our behalf across the Internet and sometimes
on this web site. They will collect anonymous information about your visits to our
web site, and your interaction with our products and services. They may also use
information about your visits to this and other web sites to target advertisements
for goods and services. These targeted advertisements may appear on our web site
or on other sites that you visit. The anonymous information is collected through
the use of a pixel tag, which is industry standard technology used by most major
web sites. No personally identifiable information is collected in this process. If
you do not want these service providers to collect this information you may opt out.
Opting out will not in any way affect your use of our web site.
When you download
an application from us for use on your smartphone, we use a service provider to provide
marketing messages to your device based on your location through their software platform.
You must opt-in to both location services and push notifications in order for the
application to deliver marketing messages to your device.
How do I access, update,
or delete my personally identifiable information?
If you are a registered user of
the web site, you can manage many aspects of your registration information. If your
personally identifiable information changes, you may correct, update or delete the
information by making the changes on our member information page. For security reasons,
however, some parts of your personally identifiable information may not be changed
online and may require you to call or write to us in order to verify your identity
before such changes can be made. To request that we no longer use your information
to provide our services, the removal of your testimonial, or the removal of your
information from a blog or public forum, please contact us via our Customer Service
e-mail address.
The online registration area will also permit you to exercise control
over the use of your e-mail address, allowing you to opt-out of future e-mail messages
from this web site. Unfortunately, due to various legal and recordkeeping requirements,
we may be required to maintain records about your purchases or other activities on
this web site. However, you will always be permitted to opt-out of any marketing
uses of information stored about you.
What information will be disclosed if required
by law?
If required by law, we may provide any and all information we have about you
to law enforcement or other government agencies, pursuant to a subpoena, warrant,
or other order by a court of competent jurisdiction. In all cases, we will require
written documentation of the request, proof of the identity of the law enforcement
official making the request, and we will take steps to authenticate the validity
of the request. Any law enforcement or government agency request submitted with less
than a court-issued order will be evaluated on a case-by-case basis according to
the need and urgency, as well as the particular law enforcement agency making the
request. If Ever Dry Fly is involved in a merger, acquisition, or sale of all or
a portion of its assets, you will be notified via email and/or a prominent notice
on our web site of any change in ownership or uses of your personally identifiable
information, as well as any choices you may have regarding your personally identifiable
information.
What are cookies and how do we use them?
A cookie is a block of text placed
in a file on the user's hard drive by a web site you've visited. These types of cookies
cannot identify an individual user specifically, such as by name or address, unless
the cookie data is attached to personally identifiable information such as online
registration. Ever Dry Fly uses cookies to observe visitor's navigation throughout
our web site. This helps us identify ways to improve the shopping experience, personalize
our web site, and collect anonymous information to provide direct online advertising.
Ever
Dry Fly also uses both session cookies and persistent cookies, which is a piece of
identification between your browser and our server, which helps to do things like
keep track of the items in a user's shopping cart, and other information. The shopping
cart cookie is saved for a designated period of time in case the users' session expires
or they return to complete a purchase within that time frame. For the convenience
of our users, we also place a persistent cookie on the users' computer when they
log in to our talk forums. This gives the advantage of not having to log back in
when moving between the talk forums and the rest of the web site. We do not link
cookies placed through our web site to Personally Identifiable Information.
The use
of cookies and clear gifs, a tiny graphic similar in function to cookies, by our
partners and service providers is not covered by our privacy policy. We do not have
access or control over these technologies. Our partners and service providers use
cookies and clear gifs to assist us with analytics and marketing activities.
We use
local shared objects, also known as Flash cookies, to store your preferences such
as volume control or high game score, or display content based upon what you view
on our site to personalize your visit. Third Parties, with whom we partner to provide
certain features on our site or to display advertising based upon your Web browsing
activity, use Flash cookies to collect and store information. Flash cookies are different
from browser cookies because of the amount of, type of, and how data is stored. Cookie
management tools provided by your browser will not remove Flash cookies. To learn
how to manage privacy and storage settings for Flash cookies click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html#117118
Opting Out of Online Advertising
To opt-out of direct online advertising provided
by www.everdryfly.com, click here. To opt out of remarketing advertising provided
through Google, visit Google's Ad Preferences Manager to customize your ad preferences
and tell Google which interest-based ads you'd prefer to see. You may also opt-out
of our use of Google Analytics by visiting the Google Analytics opt-out page. To
opt-out of third party vendors' use of cookies, you may also visit the Network Advertising
Initiative opt-out page.
What choices are available to you regarding the collection,
use and distribution of the information and how you can correct any inaccuracies
in information?
If you do not want to receive e-mail from us in the future, please
let us know by calling, sending an e-mail, or by writing to us at the above postal
address and telling us that you do not want to receive e-mail from our company.
If
you provide us with your e-mail address, you may receive messages about your order
status, issues regarding the operations of this Web site, and messages from subsidiaries
of Ever Dry Fly’s and other companies with operational relationships to Ever Dry
Fly’s. You may modify your e-mail preferences by calling 1-206 310 3901 or, if you
are a registered member at EverDryFly.com, you may change them in the My Account
section.
We will request your telephone number or facsimile (FAX) number, and if you
provide it, you may receive telephone or FAX contact from us with information regarding
your orders, requests for information or in reference to valuable offers from us.
We do not sell or rent phone numbers.
Security
What kind of security procedures are
in place to protect the loss, misuse or alteration of information under our control?
Ever
Dry Fly’s values your business and is committed to doing everything possible to make
our online ordering process secure. As always, our 100% satisfaction guarantee applies
to any and all purchases from Ever Dry Fly.
Secure Ordering Process
Any credit card
information you enter on our site is strongly encrypted by industry-standard protocol,
SSL (Secure Sockets Layer). The Ever Dry Fly’s Web site uses SSL to communicate with
secure browsers like Netscape and Internet Explorer. These browsers encrypt your
credit card and personally identifiable information in a way that makes it extremely
difficult for anyone to intercept and misuse while being transmitted between your
computer and our server. Don't worry if your browser is secure or not - if it is
insecure, you will not be able to purchase on our online store.
Once you have completed
your order online, our security procedures do not end. We take appropriate precautions
to protect the security and privacy of the information stored on our computer networks.
Many of the systems which store your personally identifiable information are not
connected to the Internet, reducing the likelihood of security breaches. Our systems
are also housed in secure facilities, and access to your data by our employees is
limited to a "need to know" basis, controlled by password protected systems, and
monitored for abuse. No method of transmission over the Internet, or method of electronic
storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
If
you are still unsure of giving your credit card over the Internet, please feel free
to phone for ordering or assistance, please call 1-206-310-3901.
If you have any
further question regarding your online security, please contact us at 1-203-310 3901
or e-mail Customer Service.
Children
In accordance with federal law, we do not knowingly
collect personally identifiable information from children under age 13 without the
verifiable permission of a parent or guardian. If you are under age 13, you are welcome
to browse our Web site. However you are not permitted to use any of the features
of our site that require the collection of any personally identifiable information.
If we determine that we have erroneously collected a child's information, we will
immediately undertake to delete that data from our records.
Changes in this Privacy
Policy
We reserve the right to modify this privacy policy at any time, so please review
it frequently. If we make material changes to this policy, we will notify you here,
by email, or by means of a notice on our home page prior to the change becoming effective.